We care about your privacy. This page is here to explain how we collect, use, and protect your personal data when you visit our website: www.jingmassage.com.
If you’re under 13, you’ll need a parent or guardian’s permission before sharing any information with us.
We’re Jing Advanced Massage Training Ltd, and we’re responsible for how your personal information is handled. If you have any questions or concerns, we’re always here to help!
Get in touch:
Email: info@jingmassage.com
Phone: 01273 628942
Post: 28/29 Bond Street, Brighton, East Sussex, BN1 1RD
Or log in at: www.jingmassage.com/my-account
If any of your info changes, please let us know so we can keep things up to date.
We only collect the info we need to give you the best experience. This might include:
Messages you send us: Whether by email, contact form, social media, or carrier pigeon, we keep a record so we can reply and help.
Purchase details: If you buy something or sign up for a course, we’ll need your name, contact info, and payment details to process your order.
Website use: We track how you use our website to make it better for you (and everyone else). This includes which pages you visit, how long you stay, and your browser/device info.
Marketing preferences: If you’ve said “yes” to marketing from us, we’ll use your info to send you relevant updates and offers.
We’ll only ever use your data where we have a good reason, like fulfilling a contract, improving our services, or where you’ve given us permission.
We don’t collect sensitive personal data, like health, religious beliefs, or political views and we don’t do automated decision-making or profiling. If we ever need to ask for sensitive info (for a course or event, for example), we’ll always ask for your clear consent first.
We’d love to keep you updated on our latest courses, offers, and events, but only if you want us to.
You’ll only hear from us if:
You’ve signed up for updates, or
You’ve bought from us before and haven’t opted out.
And of course, you can unsubscribe at any time – either by clicking the link in our emails or emailing us at info@jingmassage.com.
We’ll never share your details with third parties for marketing unless you give us your permission.
Sometimes we share your data with trusted partners who help us run our business (like IT services, payment processors, or legal advisors). But don’t worry, they only use your data to do their job, and they must keep it safe and confidential.
Some of our service providers are based outside the UK or EU. If we do transfer your data internationally, we make sure it’s protected with safeguards like standard contractual clauses or Privacy Shield certification (where applicable).
We take your data security seriously. We have systems and processes in place to protect your information from loss, misuse, or unauthorised access. If there’s ever a data breach, we’ll let you know as soon as we can.
We only keep your personal data for as long as we need it, usually to fulfil our legal or business responsibilities. For example, we keep financial records for six years, just in case HMRC comes calling.
After that, we either securely delete it or anonymise it for research purposes.
You have the right to:
Access the personal data we hold about you
Correct or update your info
Ask us to delete it (where appropriate)
Object to how we’re using it
Ask us to send it to someone else (data portability)
Withdraw consent at any time (if consent was the legal basis)
To do any of these, just email us at info@jingmassage.com.
If you ever feel your rights aren’t being respected, you can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk – but we’d love the chance to sort things out with you first.
Sometimes we link to other websites (like our tshirt shop or booking platforms). Just so you know, we’re not responsible for their privacy policies, so it’s always worth reading those separately.
Yes, we use cookies (sadly, not the edible kind). These little text files help us improve your experience and remember your preferences. You can control them via your browser settings. For more details, check out our Cookie Policy.
We’re always happy to chat if you have any concerns about your privacy. Email us anytime at info@jingmassage.com.
